Privacy policy

This Privacy Policy describes how pinknordic.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have questions, want more information about our privacy practices, or would like to make a request regarding your personal data, please contact us by e-mail at: info@pinknordic.com.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can identify an individual as “Personal Information”. See the list below for more information about what we collect and why.

  • Device information
    • Purpose of collection: to load the Site accurately and to perform analytics to optimize Site performance.
    • Source of collection: collected automatically when you access the Site using cookies, log files, web beacons, tags, or pixels.
    • Personal Information collected: IP address, browser type, time zone, cookie information, pages or products viewed, search terms, and interactions with the Site.
  • Order information
    • Purpose of collection: to provide products or services to fulfill your order, process payments, arrange for shipping, provide invoices or confirmations, communicate with you, screen orders for risk or fraud, and provide marketing communications based on your preferences.
    • Source of collection: collected from you.
    • Personal Information collected: name, billing address, shipping address, payment information (excluding full credit card data stored by processors), email address, phone number.
  • Customer support information
    • Purpose of collection: to provide customer service and resolve inquiries.
    • Source of collection: collected from you.
    • Personal Information collected: information you provide during communication.

Minors

We do not knowingly collect Personal Information from children under the age of 16. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers only to help us provide our services and fulfill our contracts with you. Examples include:

  • Payment processors (such as PayPal, Stripe, credit card providers).
  • Shipping and logistics service partners.
  • Analytics and website performance tools (such as Google Analytics).
  • IT service providers that host, store, or maintain our website.

We may also share Personal Information to comply with applicable laws, respond to legal requests, or protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertising or marketing communications that may be of interest to you. For example:

For more information on targeted advertising, visit the NAI educational page:
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Opt-out Links

Using Personal Information

We use your Personal Information to provide our services, including offering products for sale, processing payments, shipping orders, and keeping you informed about new products, updates, and promotions.

Cookies

A cookie is a small file stored on your device to record certain information. We use cookies to:

  • enable core site functionality,
  • maintain your shopping cart,
  • understand site usage,
  • improve user experience,
  • support personalized marketing.

You can control cookies through your browser settings. Disabling cookies may affect certain site functions.

Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law. Order information is generally retained for our internal records.

Your Rights (GDPR / Global User Rights)

If you are located in the EU, UK, or certain other regions, you have the right to:

  • Access your Personal Information
  • Request correction or deletion
  • Withdraw consent
  • Object to processing, including marketing
  • Request data portability

To exercise these rights, contact us at info@pinknordic.com.

Security

We implement reasonable administrative, technical, and physical measures to protect your Personal Information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page.

Contact

For more information about our privacy practices or if you have a complaint, contact us by e-mail at: info@pinknordic.com.

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